Armstrong's Handbook of Performance Management : An evidence-based guide to delivering high performance

Michael Armstrong
In this radically updated new edition, Michael Armstrong looks at the results of major research in this area. He considers how evidence-based material informs understanding of the position performance management has reached and provides practical guidance on how this evidence can be interpreted and applied.

ISBN 9780749453923 / Kogan Page / 2009 / 4th / 382p. / pb / €44.95 / nu €24.95

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    In this radically updated new edition, Michael Armstrong looks at the results of major research in this area. He considers how evidence-based material informs understanding of the position performance management has reached and provides practical guidance on how this evidence can be interpreted and applied.

    "Armstrong's Handbook of Performance Management" includes 9 brand new chapters covering important developments in this area including: critiques of performance management; coaching; and, new performance management models and a performance management toolkit. Additional online resources are provided for both lecturers and students.

    Table of contents :

    Pt. I The Background to Performance Management  
    1 The Foundations of Performance Management  
    2 The Conceptual Framework of Performance Management  
    3 Critiques of Performance Management  
    Pt. II The Practice of Performance Management  
    4 Performance Management Systems  
    5 Managing Performance Management  
    6 Managing Under-performance  
    Pt. III Performance Management Processes  
    7 Goal Setting  
    8 Feedback  
    9 360-degree Feedback  
    10 Performance Reviews  
    11 Analysing and Assessing Performance  
    12 Coaching  
    Pt. IV Performance Management in Action  
    13 Performance Management Surveys  
    14 Performance Management Models  
    15 Reactions to Performance Management  
    16 The Impact of Performance Management  
    Pt. V The Application of Performance Management  
    17 Managing Organizational Performance  
    18 Managing Team Performance  
    19 Performance Management and Learning  
    20 Performance Management and Reward  
    Pt. VI Developing and Maintaining Performance Management