Manager's Handbook : Everything you need to know about how business and management work
Robert Heller
This is the new management handbook to cover the most up-to-date thinking on key business issues, such as the impact of new technology and the internet, customer focus, e-commerce, the new economy, and the globalisation of business.
ISBN : 9780751312379 / Dorling Kindersley / 2002 / 1st editie