"NLP at Work" is a clear and comprehensive introduction to NLP in the workplace but with a personal style and approach. Trainers and coaches the world over use this book as the basic training reference and it covers what would be taught on a Practitioner training course. Easy to read, full of thought provokers, stories and everyday examples, this book is a must if you want to learn what NLP is all about. "NLP at Work" is one of the most popular books ever published on the practical skills of NLP. It was the book that pioneered the application of NLP into business and made what had been previously a 'dark art' into an accessible, practical concept that translated totally into the everyday world of influence, communication, negotiation, teamwork and coaching. About the author : Sue Knight was the first to use NLP to improve the quality of the business world and is a leading international consultant and speaker. She provides public courses for NLP certification, in-company leadership development and training, offers one-to-one performance coaching , and is a sought-after conference speaker/