The 2013 Pfeiffer Annual: Training

Elaine Biech

Continuing education and development lie at the very heart of any successful organization. Time and time again, studies show that the best organizations, those that deliver better-than-average return on investment, also happen to be the ones with the highest commitment to training and development. Moreover, training has become a powerful ally in the war for talent.

ISBN : 9781118301777 / Pfeiffer / 2013 / 1st editie / new / €87.40 / nu €29.95

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    Continuing education and development lie at the very heart of any successful organization. Time and time again, studies show that the best organizations, those that deliver better-than-average return on investment, also happen to be the ones with the highest commitment to training and development. Moreover, training has become a powerful ally in the war for talent. Job seekers frequently cite a strong commitment to development as one of the principal reasons for joining or remaining with an organization. In your hands is a working toolkit, a valuable source of knowledge for the training professional. Offering entirely new content each year, the Pfeiffer Training Annual showcases the latest thinking and cutting-edge approaches to training and development, contributed by practicing training professionals, consultants, academics, and subject-matter experts. Turn to the Annual for a rich source of ideas and to try out new methods and approaches that others in your profession have found successful. The book is divided into four sections: Experiential Learning Activities (ELAs); Editor’s Choice; Inventories, Questionnaires, and Surveys; and Articles and Discussion Resources. All the material can be freely reproduced for training purposes. The ELAs are the mainstay of the Annual and cover a broad range of training topics. The activities are presented as complete and ready-to-use training designs; facilitator instructions and all necessary handouts and participant materials are included. Editor’s Choice pieces allow us to select material that doesn’t fit the other categories and take advantage of “hot topics.” The instrument section introduces reliable survey and assessment tools for gathering and sharing data on aspects of personal or team development. The articles section presents the best current thinking about training and organization development. Use these for your own professional development or as lecture resources.

    Website Contents xiii Preface xvii The Difference Between Training and Consulting: Which Annual to Use? xxiii Introduction to The 2013 Pfeiffer Annual: Training xxvii Experiential Learning Activities Introduction to the Experiential Learning Activities Section 1 Experiential Learning Activities Categories 5 The Graham Cracker Challenge: Examining Risk and Reward 13
    John Goldberg **Are You Ready? Assessing Change Readiness 17
    Teri-E Belf Contradictory Preferences: Role Playing 25
    Lauri Luoto The ADAPT Problem-Solving Model: Using Interviewing 35
    Jennifer Straub, Nicole Russo, Sarah Eckstein, and Daniel Eckstein **Pop Goes the Bottom Line!: Examining the Impact of 51 Feedback on Performance
    Ken Steiger **Preparing Leaders for the Future Topics Throwing Kisses: Encouraging Desired Behaviors 57
    Marilyn Marles Congratulations!: Mixing It Up 61
    Jan Yuill †QR Codes for Training: Improving Learning and Performance 65
    Kella B. Price Dialogue: Using Discussions to Facilitate Learning 77
    Mohandas Nair Buzz, Buzz: Increasing Participant Engagement 81
    Sandra A. Shelton Superpowers: Learning to Improve Performance 87
    Lisa Strick **The Creative Leader: Measuring Creativity Characteristics 97
    Shirley Copeland **The Leadership Pyramid: Exploring Skills of Successful Leaders 103
    J. Alexis Mamber Editor’s Choice Introduction to the Editor’s Choice Section 109 The Thinker’s Test: A Learning Experience for Thinking More Clearly, Creatively, and Cleverly 111
    Karl Albrecht Build a Better “To Do” List 117
    Lou Russell The Cents of It All: Employee Value Simulation 123
    Lily Cheng and Peter Cheng †Cutting Edge Topics Inventories, Questionnaires, and Surveys Introduction to the Inventories, Questionnaires, and Surveys Section 127 Measuring Innovators and Adopters for Web 3.0 129
    Sacip Toker and James L. Moseley The Manager Quality Performance Index (MQPI): Driving Superior People Results Through Measurement 147
    Allan H. Church, Michael D. Tuller, and Erica I. Desrosiers Articles and Discussion Resources Introduction to the Articles and Discussion Resources Section 167 **Self-Reflection: A Key Leadership Competency 171
    Deb Pastors **Considering the “Soft” Aspects of Decision Making 175
    Erwin Rausch and Charles Anderson The Supervisor’s Motivational Tool Kit 187
    Deborah Spring Laurel †A Positive Vision for 2020: The Confluence of Information Technology with T&D 191
    Phillip E. Nelson and Teri-E Belf Toward a Healthy World: Meeting the Leadership Challenges of the 21st Century 199
    Sherene Zolno Keeping Training Alive in a Recovering Economy 207
    Kurt Iskrzycki, Susan Cain, and Tim Buividas What Makes Up the Most Beloved Activities? Framework for Rapid Training Activity Creation 213
    Lauri Luoto Planning, Not Playing: Training Through Simulation Design 219
    Noam Ebner and Daniel Druckman **Leadership and Accountability Lecturette 235
    Phil Van Horn **Developing Values-Based Leaders 239
    Homer H. Johnson **I Have Seen the Future and It’s Not What It Was Cracked Up to Be 251
    Leonard D. Goodstein **Connecting the Dots: Developing Leaders Who See the Big Picture 267
    Catherine J. Rezak Contributors 281 Contents of the Companion Volume, The 2013 Pfeiffer Annual: Consulting 285 Pfeiffer Publications Guide 289
    Elaine Biech is president and managing principal of ebb associates inc, an organizational development firm that helps organizations work through large-scale change. The recipient of ASTD's highest honor, the Gordon M. Bliss award, Biech is the author and editor of over four dozen books, including The Book of Road-Tested Activities, Pfeiffer Annuals of Training and Consulting, 90 World-Class Activities by 90 World-Class Trainers, Training for Dummies, The Business of Consulting, and others, all published by Wiley.