Mentoring is an area of growing interest and importance in business circles. The principle of seeking advice and guidance from a person of greater experience and standing in your chosen field is not particularly new. But the practice of establishing a specific mentoring relationship by mutual agreement has only recently come of age. Publishers, bankers, chefs, entrepreneurs, consultants, doctors, artists..... all are seeing an increasing tendency towards practical mentoring. In this important new guide, Mike Pegg goes beneath the surface, and examines what it really takes to establish a successful mentoring relationship - what the techniques are to encourage and foster success, and how corporations can encourage and develop the process to promote improved performance and job satisfaction among employees. “Mike Pegg has done more for the development of Air Miles culture than anybody else outside the organisation. This book shows why mentoring is going to be a vital ingredient in successful companies in the future. Mike's book is a great practical introduction to the subject.” Alan Deller, Managing Director, Air Miles “The Art of Mentoring provides a simple model for a complex art. The book offers a framework that allows all those who work with people to structure their mentoring sessions in a way that will bring positive results. Invaluable.” Katie Ledger, Presenter, ITN Channel 5 News “Easy to read, follow and apply. One of the major pleasures of my work is the satisfaction gained from mentoring people. The Art of Mentoring covers both the basics and the challenges involved in making this happen successfully.” Jennifer Berry, General Manager, Marketing Communications, Sony Broadcast & Professional, Europe “Excellent. It is user-friendly and I became involved from Page One. Coming as I do from the hotel industry, I could easily relate to the book. Whatever walk of life you come from, however, it makes the path ahead much clearer and also shows how to encourage people to give their best. Highly recommended.” Ricci Obertelli, ‘The Independent Hotelier of the World' Hotels magazine, Abot the author : Mike Pegg is an experienced consultant and trainer specialising in the are of performance development interpersonal skills. He is well-known in corporate circles – clients include Lego, IBM, Motorola, the Cabinet Office, the Swedish National Board of Education and many more – and he has written a number of books, including Positive Leadership, The Positive Workbook and The Art of Encouragement, both available from Management Boks 2000. He has worked for many years in association with the top consultancy, Time Manager International (TMI). Table of Contents Introduction Part One: The Philosophy of Mentoring The Mentor's Many roles Credibility Clarity Customers Part Two: The Principles of Mentoring Challenges Choices Consequences Creative Solutions Conclusions Part Three: The Practice of Mentoring Real Life Examples Conclusion