Understanding the Basics of Return on Investment in Training : Assessing the Tangible and Intangible Benefits

Measuring return on investment in training is now a big issue. The author helps trainers and senior resource staff understand how to assess both the tangible and intangible benefits of their training programmes. Worked examples show how all aspects of training effectiveness can be assessed. Measuring return on investment in training has become a big issue - partly because trainers now have to prove real benefits to cash-strapped organizations. This is an introduction to a difficult topic, and it seeks to help trainers and senior resource staff understand how to assess both the tangible and intangible benefits of their training programmes. Featuring detailed worked examples showing how all aspects of training effectiveness can be monitored and assessed, the text dispels the significant myths that get in the way of a successful evaluation of the economics of training and performance improvement. Table of contents : Introduction and overview, Carole Baume with Paul Martin The rise of National Educational Development projects, Paul Martin; Project planning, visioning and being clear at the outset, Brenda Smith; Networking, Sally Fincher; Making good use of a steering committee, Angela Smallwood; Managing resources: the art of the possible, Tracey Varnava; TALESSI - to the edge and back, June Balshaw and Howard Senter; Developing collaboration: finding ways through the treacle, Judith Thomas; Making an impact through dissemination, Phil Gravestock; Making an impact - the evaluation of History 2000, James Wisdom; Educational development projects in Australia - a system level perspective, Richard Johnstone; Project management in educational development - Singapore experience, Tan Oon Seng; Learning from educational development projects, David Baume; Labouring "more abundantly than they all", Mantz Yorke.