Foreword (Frank Nguyen) Acknowledgments Chapter 1: What Is Scenario-Based e-Learning Scenario-Based e-Learning: A First Look What Do You think? Scenario-Based e-Learning Defined Scenario-Based vs. Directive Training Environments What Scenario-Based e-Learning Is Not Six Reasons to Consider Scenario-Based e-Learning Now What Do You Think? Revisited Coming Next Additional Resources Scenario-Based e-Learning and You: Why Now? Chapter 2: When to Use Scenario-Based e-Learning Consider Scenario-Based Learning for Strategic Tasks What Do You Think? Situations That Call for Scenario-Based e-Learning Eight Scenario-Based Learning Domains Scenario-Based Multimedia Interfaces Meet the Scenario-Based e-Learning Samples Coming Next Additional Resources Scenario-Based e-Learning and You: Your Scenario-Based e-Learning Opportunities Chapter 3: Design of Scenario-Based e-Learning Overview of a Scenario-Based e-Learning Design Model Modes and Media in Scenario-Based e-Learning Coming Next Additional Resources Scenario-Based e-Learning and You: Your Draft Design Model Chapter 4: Defining Scenario Outcomes Outcome Deliverables for Learning Domains Assess the Complexity of your Outcome Responses What Do You Think? Translate Your Learning Objectives Scenario Outcomes and Multimedia Interfaces What Do You Think? Revisited Coming Next Additional Resources Scenario-Based e-Learning and You: Translating Your Objectives Chapter 5: Designing the Trigger Event and Case Data What Do You Think? Planning the Trigger Event Defining Case Data What Do You Think? Revisited Coming Next Scenario-Based e-Learning and You: Defining Your Trigger Event and Case Data Chapter 6: Building Guidance in Scenario-Based e-Learning What Do You Think What Is Guidance? Option 1: Fade Support from High to Low Option  2: Move from Simple to Complex Option 3: Consider Open vs. Closed Response Options Option 4: Consider Interface/Navigation Design Option 5: Add Training Wheels Option 6: Incorporate Coaching and Advisors Option 7: Embed Worksheets Option 8: Adjust Feedback Option 9: Make Learning Collaborative What Do You Think? Revisited Coming Next Additional Resources Scenario-Based e-Learning and You: Defining Guidance Chapter 7: Putting the “L” in Scenario-Based e-Learning What Do You Think? Integrating Knowledge and Skill Resources Tutorials Reference Examples Instructors What Do You Think? Revisited Coming Next Resources Scenario-Based e-Learning and You: Defining Instructional Resources Chapter 8: Designing Feedback and Reflection The Power of Feedback Learning from Mistakes Types of Feedback What Do You Think? Feedback in a Nutshell Feedback and Reflection in Learning Domains What Do You Think? Revisited Coming Next Additional Resources Scenario-Based e-Learning and You: Defining Feedback Chapter 9: Evaluation of Scenario-Based e-Learning What Do You Think? Focusing Your Evaluation Back to the Basics: Test Reliability and Validity Test Items for Scenario-Based e-Learning Did I Pass the Test? Testing with Online Scenarios What Do You Think? Revisited Coming Next Additional Resources Scenario-Based e-Learning and You: Planning Your Evaluation Chapter 10: Does Scenario-Based e-Learning Work? Does It Work? Is It Efficient? Does It Motivate? What Features Make a Difference? What Do You Think? Limits of Research Discovery Learning Does Not Work Guided Discovery Can Have Learning Advantages over “Traditional” Instruction Learning Scaffolding Is Essential for Success Guided Discovery Can Be More Motivating Than “Traditional” Instruction Feedback and Reflection Promote Learning Visual Representations Should Be Congruent with Your Learning Goals Can Scenario-Based e-Learning Accelerate Expertise? Research on Scenario-Based e-Learning—The Bottom Line What Do You Think? Revisited Coming Next Additional Resources Scenario-Based e-Learning and You: Evidence-Based Decisions Chapter 11: Eliciting Critical Thinking Skills for Scenario-Based e-Learning What Is Knowledge Elicitation? What Do You Think? Three Approaches to Knowledge Elicitation Which Elicitation Method Should You Use? Types of Knowledge and Skill to Elicit Incorporating Critical Thinking Skills into Your Lessons Guidelines for Success What Do You Think? Revisited Coming Next Additional Resources Scenario-Based e-Learning and You: Eliciting Tacit Knowledge Chapter 12: Implementing Scenario-Based e-Learning What Do you Think? Four Steps to Project Success Step One: Present a Strong Business Case Step Two: Plan Your Project Step Three: Design Your Approach Step Four: Develop Your First Scenario What Do You Think? Revisited Coming Next: Your Scenario-Based e-Learning Project Additional Resources Scenario-Based e-Learning and You: Planning Your Implementation Appendix A: An Introduction to the Scenario-Based e-Learning Examples Appendix B: Repeated Figures Appendix C: Reliability and Validity for Learning Measures for Scenario-Based e-Learning List of Figures and Tables Glossary References About the Author Index

Dr. Ruth Colvin Clark has worked for over 20 years with training professionals assigned to design, develop, and select effective training for classroom or computer delivery. She is widely published in training and performance improvement periodicals and was recently bestowed a Distinguished Professional Service Award from ISPI. She is the co-author of the best-selling e-Learning and the Science of Instruction.