Whether youare an HR or OD professional or work in a training department, learn to apply the principles of follow-through management within your organization in the new edition of this bestselling resource. Incorporating new research on learning and learning transfer, along with new case studies, interviews, and tools, this edition shares guidelines, proven in practice by many Fortune 500 companies, on how to design comprehensive learning experiences in leadership and management, sales, quality, performance improvement, and professional certification. You will discover the theories and principles underlying the approach, as well as the practical methods, tools, and roadmaps for bridging the "knowing-doing" gap. Praise for the Second Edition of The Six Disciplines of Breakthrough Learning: "No other book in the last decade has been more important for the workplace learning field. The second edition is even better, incorporating new wisdom learnedin the crucible of real-world practice."?Will Thalheimer, Ph.D., president, Work-Learning Research, Inc. "Simply put, this book is a critical read for anyone who wants to hc Define outcomes in business terms; - Design the complete experience; - Deliver for application; - Drive follow-through; - Deploy active support; - Document results.  Content : Foreword (Kevin D. Wilde) Introduction: The Six Disciplines D1. Define Outcomes in Business Terms D2. Design the Complete Experience D3. Deliver for Application D4. Drive Follow-Through D5. Deploy Active Support D6. Document Results Coda The Last Word (Marshall Goldsmith) References Index